Customer Support

Get answers to common support requests

Our self-help database is available 24 hours a day. It contains common support issues and their solutions.

Click here for answers to frequently asked questions

Having trouble with BibleWorks 6 and 7 on Windows Vista or Windows 7?
Click here for information.

Talk to other BibleWorks users

As a free service to our users, we run a discussion forum in which you can talk to other BibleWorks users, ask questions, and even make suggestions. Click here to enter the forums.

Submit a support request

BibleWorks no longer offers in-house customer support.  For a description of ongoing support options, please visit

  • Customer support requests sent or left on voice mail after June 15, 2018 will not be able to be answered, and no reply will be given.
  • Unanswered support requests sent by June 15, 2018 will be answered in the order received.
  • Support requests sent by June 15, 2018 to BibleWorks Customer Support by voice mail cannot be answered, but customers may e-mail with the voice mail message they left before that date, specifying that it was a voice mail message sent by June 15, 2018.

General computer advice

Many questions that we receive involve general computer questions not specific to BibleWorks. We recommend taking a look at the excellent computer tutorials found on the internet. A large number of issues handled by BibleWorks technical support can be answered there.