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Thread: Activations "used up." BW10 activation denied.

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  1. #1
    Join Date
    Sep 2018
    Posts
    2

    Exclamation Activations "used up." BW10 activation denied.

    "You have used up the available activations for this ID." That's the message I'm receiving.

    I've had to reinstall and activate BW10 a handful of times within
    VirtualBox on a new MacBook Pro. But when I now try to “Activate by Internet,” a dialog box appears stating the following: “Activation over the Internet failed. Please attempt manual activation.” So I attempt manual activation but receive the message: “You have used up the available activations for this ID. Please contact Customer Service.”

    I’ve been using BibleWorks (BW) on Mac computers (by means of virtualization) since 2002 but have not encountered this problem before.

    I’ll be profoundly thankful if anyone can provide the solution. (I have also sent an e-mail on this matter to Customer Service.)

    Thomas
    Last edited by exegete; 09-07-2018 at 04:49 PM.

  2. #2
    Join Date
    Apr 2012
    Posts
    279

    Default

    I experienced the same problem before BW closed and was able to contact support and the problem was fixed by customer service. I do not know the limit but at that time I learned that there are limits that when exceeded make it impossible to reactivate using the normal procedure. Since BW is closed that appears to be the only procedure available. Is there any chance that you have an older VM or the backup of a VM that you could resurrect?

    When I learned that BW was closing, I purchased an inexpensive laptop and installed BW on it and fully backed it up so that I could have a permanent installation of BW on Windows. I may never connect it to the internet and so never update that copy of Windows or of BW. So even if Windows changes in a way so BW won't work on it any more, I will have an installation of the program running on an older but still working version of Windows. And even if someday I reach the limit of activations again I will have something that still works as long as that laptop works.
    Last edited by now john; 09-07-2018 at 12:20 PM.

  3. #3
    Join Date
    Sep 2018
    Posts
    15

    Default Failed to load

    You have it nice! I didn't get the notification and determined that it wasn't my computer by loading an isofile that took me 22 hrs to download onto my wife's computer. I'm profoundly exasperated! It ran for 2 months and then I just have tried to reload it several times from my thumb drive. The image was flicker at start up for a while and finally just died after 'files registered'. Hey guys! what up!?



    Quote Originally Posted by exegete View Post
    "You have used up the available activations for this ID." That's the message I'm receiving.

    I've had to reinstall and activate BW10 a handful of times within
    VirtualBox on a new MacBook Pro. But when I now try to “Activate by Internet,” a dialog box appears stating the following: “Activation over the Internet failed. Please attempt manual activation.” So I attempt manual activation but receive the message: “You have used up the available activations for this ID. Please contact Customer Service.”

    I’ve been using BibleWorks (BW) on Mac computers (by means of virtualization) since 2002 but have not encountered this problem before.

    I’ll be profoundly thankful if anyone can provide the solution. (I have also sent an e-mail on this matter to Customer Service.)

    Thomas

  4. #4

    Default

    I hope BW just removes the limitation.
    David Spear
    Calvary Chapel of Manassas
    Manassas, Va. 20110
    http://www.calvarychapelmanassas.org/
    KJV Romans 3:28 Therefore we conclude that a man is justified by faith without (apart from) the deeds of the law.

  5. #5
    Join Date
    Mar 2004
    Posts
    1,070

    Default Activation count

    Quote Originally Posted by calvary View Post
    I hope BW just removes the limitation.
    The activation count is there to prevent piracy. The program contains copyrighted material and we have an obligation to protect it. The activation count is very high. We increased it before the company closed. Also, reactivation on the same computer will not increase the activation count and the count resets automatically after an unspecified amount of time. Piracy has always been a huge problem. Before we introduced activation, many times more copies were downloaded illegally than were paid for. If someone exceeds the activation count it is almost always because they have installed on a very large number of computers in a short period of time, or they have shared their activation codes. I am sorry for the problem that this causes. We cannot remove the limitation but we are working on an alternative.

    Mike

  6. #6
    Join Date
    Sep 2018
    Posts
    2

    Default Activations "used up." BW10 activation denied [resolved 09/11/2018].

    I haven’t the words to express how thankful I am that my BW10 activation issue has now been resolved.


    @ MBushell - The insight you shared on BW activation is truly valuable to me. Thank you for your input.


    @ calvary - I trust MBushell’s insight addressed your point sufficiently.


    @ Brian Lantz - I am sorry to read of your trouble. I hope you will eventually find something in or connect with someone from the forum to help.


    @ now john - During my inability to reactivate BW10, I created a new virtual machine (VM) via VirtualBox using the identical settings of my VM running BW8 on my old MacBook Pro, pulled the multi-gigabit .vdi file from that old VM into the new VM, started the new VM, and was back in business with BW8. Going about it this way, no reactivation of BW8 or my modules was necessary on the new VM.

  7. #7

    Default

    Quote Originally Posted by MBushell View Post
    The activation count is there to prevent piracy. The program contains copyrighted material and we have an obligation to protect it. The activation count is very high. We increased it before the company closed. Also, reactivation on the same computer will not increase the activation count and the count resets automatically after an unspecified amount of time. Piracy has always been a huge problem. Before we introduced activation, many times more copies were downloaded illegally than were paid for. If someone exceeds the activation count it is almost always because they have installed on a very large number of computers in a short period of time, or they have shared their activation codes. I am sorry for the problem that this causes. We cannot remove the limitation but we are working on an alternative.

    Mike
    10-4 Mike. That makes good sense.
    David Spear
    Calvary Chapel of Manassas
    Manassas, Va. 20110
    http://www.calvarychapelmanassas.org/
    KJV Romans 3:28 Therefore we conclude that a man is justified by faith without (apart from) the deeds of the law.

  8. #8
    Join Date
    Sep 2018
    Posts
    15

    Default Failed to load

    THat was my understanding as well with regard to the activation. So how are progressing with the problem? I bought and used this software for professional purposes.

  9. #9
    Join Date
    Nov 2018
    Posts
    2

    Default

    I have just hit this issue also. Fully understanding the logic behind piracy prevention, however it's left me in a bit of a bind..

    driven by a PC upgrade i reinstalled and reformatted several times on 2 of my machines. since then i've then decided to move both systems to linux primarily and put together a virtual image to run bibleworks - now however I have no way to activate as i'm hitting this same issue.

    i will ultimately have 3 installs running - 1 on PC, 1 on tablet and 1 on laptop where i am the only person to use it and only 1 license/instance is run at any one time.

    there seems no way of de-activating current licenses and so i'm kinda stuck..

    Anyone with any ideas what else i can do? i've 1 license remaining on the tablet i could possibly de-activate, if it means i can transfer, but i seem to not be able to find any way to do so..




    Quote Originally Posted by MBushell View Post
    The activation count is there to prevent piracy. The program contains copyrighted material and we have an obligation to protect it. The activation count is very high. We increased it before the company closed. Also, reactivation on the same computer will not increase the activation count and the count resets automatically after an unspecified amount of time. Piracy has always been a huge problem. Before we introduced activation, many times more copies were downloaded illegally than were paid for. If someone exceeds the activation count it is almost always because they have installed on a very large number of computers in a short period of time, or they have shared their activation codes. I am sorry for the problem that this causes. We cannot remove the limitation but we are working on an alternative.

    Mike

  10. #10
    Join Date
    Apr 2012
    Posts
    279

    Default

    Quote Originally Posted by zhewy View Post
    there seems no way of de-activating current licenses and so i'm kinda stuck..

    Anyone with any ideas what else i can do?
    Quote Originally Posted by MBushell View Post
    The activation count is there to prevent piracy. The program contains copyrighted material and we have an obligation to protect it. The activation count is very high. We increased it before the company closed. Also, reactivation on the same computer will not increase the activation count and the count resets automatically after an unspecified amount of time.
    Apparently there is no way of de-activating. Keep what you have and wait a while before attempting another activation.

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