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Thread: Error Message when trying to update

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  1. #1
    Join Date
    Apr 2004
    Posts
    119

    Default Error Message when trying to update

    I wanted to download the exe. file 9.0.12.390 but I received the error message that "Couldn't retrieve file!" Re-started my computer and tried again. The hourglass just hangs...

    EDIT: I found the BibleWorks support page and tried to manually download the patch and update that way. I cannot download any of the patches, getting an error message that the page cannot be displayed. I wonder if it a Windows 8 issue?

    EDIT: I tried updating BibleWorks on my other machine which runs Windows 7 and I had the same problems. Could not update through the program, nor manually download a patch. BTW, one machine has McAfee and the other Charter Security Suite. I never had problems before today.
    Last edited by Joan Korte; 05-15-2013 at 04:33 PM.

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