BW6 Crashes on Windows Starter 7 on HP notebook
I'm expecting backward compatibility by Microsoft and BW to support BW6 without having to upgrade to the latest BW versions 7 or 8.
When I try to enter the serial number to unlock for BDAG or HALOT or QSM or any other module on BW6 I receive the following crash on Windows Starter 7 OS.
If I just run BW6 without unlocking BDAG it does not crash. Is there a solution to this besides the obvious upgrade?
Problem Event Name: APPCRASH
Application Name: bw600.exe
Application Version: 126.96.36.199
Application Timestamp: 3fa80674
Fault Module Name: bw600.exe
Fault Module Version: 188.8.131.52
Fault Module Timestamp: 3fa80674
Exception Code: c0000005
Exception Offset: 001e28e5
OS Version: 6.1.7601.2.1.0.768.11
Locale ID: 1033
Additional Information 1: 6304
Additional Information 2: 63047174b2b087facce054f710350ad4
Additional Information 3: 3881
Additional Information 4: 3881ed538f3ae05f14ae94dfd057308b
Windows 7 Starter
Service Pack 1
HP Mini 110-3700
Did you try this?
Originally Posted by tsmith
Also, immediately after installing (before running or unlocking modules), you should install all the latest patches.
Last edited by johns; 09-18-2011 at 08:44 PM.
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