I was running the BW8 installation when I got the dialog box below. I submitted a service request but I forgot to tell them that I after I got the dialog box and clicked OK, the installation crashed. It doesn't show on the All Programs menu and I don't know if it updated the registry so I'm in a bit of a pickle. I was just wondering if anyone else had ever gotten this error. I have reinstalled BW a number of times since I've had it so I don't know what could have happened.