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Type: Posts; User: pstrickert

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  1. Replies
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    I first contacted CS fifteen days ago. I guess...

    I first contacted CS fifteen days ago. I guess I'll call the CS number, but it'll have to wait until Monday. CS is closed for the weekend. :(
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    Still waiting . . . I received BW8 on 01/08,...

    Still waiting . . .

    I received BW8 on 01/08, contacted customer support the same day via Internet and the following day by e-mail. I included my past codes in a follow-up e-mail about three days...
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    I know we've been spoiled by Mike Bushnell and...

    I know we've been spoiled by Mike Bushnell and the unparalleled service of the Bible Works staff. I, too, still await the BDAG and HALOT codes. It has been a week since I contacted customer service....
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    I agree. Even an automated e-mail response would...

    I agree. Even an automated e-mail response would be better than no response whatsoever. How do I even know my messages were received?
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    This is one item that did, in fact, change in...

    This is one item that did, in fact, change in BW8. :(
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    The codes WE believe we needed? That sounds a...

    The codes WE believe we needed? That sounds a bit condescending, as if there's a good chance WE could be mistaken. Maybe that's not how you meant it, though. ;)
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    I appreciate the help. I still have two sets of...

    I appreciate the help. I still have two sets of codes for each product -- BDAG and HALOT. One set replaced the other, as I recall. I'm sure we'll get it straightened out.
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    BW8 and previously purchased modules

    I've tried contacting tech support but, so far, to no avail. I purchased BDAG and HALOT a couple of versions back. Unfortunately, I cannot install and activate them in BW8. Should I have received...
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    The actual product.

    The actual product.
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    Got mine! I ordered the same day I heard about...

    Got mine! I ordered the same day I heard about BW8 on the Biblical Studies and Technological Tools blog. That would be Nov. 20.
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    I like to read a manual cover to cover . . . but...

    I like to read a manual cover to cover . . . but not on a computer monitor. I understand your reasoning, though. The lack of a paper manual will not keep me from purchasing BW8. In fact, I've...
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    No paper-bound manual for BW8, correct?

    No paper-bound manual for BW8, correct?
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    Here's a cut-and-paste from M. Bushell's earlier...

    Here's a cut-and-paste from M. Bushell's earlier post:

    There is no printed BW 7 manual. We polled a number of users before dropping it and the consensus was that very few people use it. The main...
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    I know this is the official response to those who...

    I know this is the official response to those who prefer to have a printed manual. But I wonder: Doesn't the information in the manual remain 99.9% up-to-date? Wouldn't a simple disclaimer in the...
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    Thank you, John. I chose #2 and it works like a...

    Thank you, John. I chose #2 and it works like a charm. Thanks again.
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    Try as I might, I can't create a link to TDNT...

    Try as I might, I can't create a link to TDNT (full or abridged) in Logos. Has anyone else tried it?
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    bummer . . . :(

    bummer . . . :(
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