What to do when the program won't start
There are already hundreds of installations of BW7 and this error has not been reported yet. What we need is step by step procedures to reproduce it. Then we can have it fixed in a couple of hours.
In the mean time open the help file at Chapter 42 Getting help. In the section "Solving Most Common Problems" click on "Startup Options". This will instruct you how to start up BW and perform some operations, one of which will usually recover from such things.
1. I would recommend starting with the option to delete "Context Files".
2, If that doesn't work try "Disable Userversions". If this works you may have installed a corrupt user version. You can manually delete its files and if you want to take alook send the DDF file and the TXT for the version.
3. If none of this work try the option to delete the bw700.ini fil.
One of these alwamost always will get you up and running. Again, a set of reproducible steps would be a great help.
We are monitoring the forum for the first few weeks of the release, but it is always a good idea to send bug reports to firstname.lastname@example.org. It is important that they get information, not just on bugs, but frequency of occurrence. But the forum is not guranteed to get a response from BW, while a report to tech support is.
Collecting system information
I didn't know this until a few minutes ago, but you can easily collect system information (like *.ini information, etc) by going to Help | About and clicking on "System Information." MikeB. contacted me about the crash I was having and requested this information. It's a lot easier doing this than digging for it manually.