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View Full Version : Install problem of Bibleworks 7 Rev A02 on Windows 7 64-bit



kozdesign
05-16-2012, 09:46 PM
Hi all,
I've recently got a new laptop (Asus Zenbook) which is running 64-bit Windows 7. I get the following error message when trying to install my Bibleworks 7 Rev A02:

> SetupNew\setup.cpp (135)
PAPP:
PVENDOR:
PGUID:
$14.0.0.162
@Windows Vista Service Pack 0 (7600) Non IE/Netscape 38096.68

Any ideas as to why? I don't' think it's a User Access Control error, but something with install shield? Would love any ideas so I can get this laptp up and running.

Thanks,
Joshua

EDIT: Also, I've checked out the FAQ about installing earlier versions on Windows Vista and 7 (http://kb.bibleworksllc.com/ikb/questions.php?questionid=72), which isn't my problem. I don't even get to install and it not work.

Glenn Weaver
05-17-2012, 09:06 AM
Hi Joshua,

If you have not done so already, I suggest contacting BibleWorks Customer Service. They should be able to help you with the problem you are experiencing. You can contact them through the link in my signature line.

Blessings,
Glenn

kozdesign
05-19-2012, 05:51 PM
Thanks Glenn,
Did so, got great support. Thanks,
Joshua