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tsmith
09-18-2011, 12:20 PM
I'm expecting backward compatibility by Microsoft and BW to support BW6 without having to upgrade to the latest BW versions 7 or 8.

When I try to enter the serial number to unlock for BDAG or HALOT or QSM or any other module on BW6 I receive the following crash on Windows Starter 7 OS.

If I just run BW6 without unlocking BDAG it does not crash. Is there a solution to this besides the obvious upgrade?
Problem signature:
Problem Event Name: APPCRASH
Application Name: bw600.exe
Application Version: 1.0.0.1
Application Timestamp: 3fa80674
Fault Module Name: bw600.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 3fa80674
Exception Code: c0000005
Exception Offset: 001e28e5
OS Version: 6.1.7601.2.1.0.768.11
Locale ID: 1033
Additional Information 1: 6304
Additional Information 2: 63047174b2b087facce054f710350ad4
Additional Information 3: 3881
Additional Information 4: 3881ed538f3ae05f14ae94dfd057308b

System Information:
Windows 7 Starter
Service Pack 1
HP Mini 110-3700
Intel/Atom

johns
09-18-2011, 08:41 PM
I'm expecting backward compatibility by Microsoft and BW to support BW6 without having to upgrade to the latest BW versions 7 or 8.

When I try to enter the serial number to unlock for BDAG or HALOT or QSM or any other module on BW6 I receive the following crash on Windows Starter 7 OS.

If I just run BW6 without unlocking BDAG it does not crash. Is there a solution to this besides the obvious upgrade?



http://kb.bibleworksllc.com/ikb/questions.php?questionid=113

Also, immediately after installing (before running or unlocking modules), you should install all the latest patches.