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View Full Version : All verb search in Jn 17 produces no results



ericjdaniels
04-21-2009, 10:08 AM
I can't seem to figure out what I'm missing. I've tried this on both my laptop and desktop (to narrow possibilities of the problem), and I can't get it to work.

BW 7.0.020d.5

Command line search in BGM: clear all limits.
l John 17
.*@v*
Begins search, then "compiling OR list" for a LOOOONG time, then no results.

Same result no matter the limits BUT it does work in the BNM.

What am I missing??

Thanks for the help!

MBushell
04-21-2009, 11:45 AM
Hi Eric,
No problem with the search here. If the problem is reproducible it would help to have your INI file.
Mike

ericjdaniels
04-21-2009, 12:00 PM
I don't know how to post my ini file...it is listed as an invalid file. How do I do it?

By the way, don't know if this helps, but I just fresh installed and tried the search before any updates and before an .ini file was even created, and it did the same thing.

Thanks so much Mike!

DavidR
04-21-2009, 12:58 PM
Eric,

This is no help for you, I know, but just for information, I tried the search as described using BW 8, and it works.

MBushell
04-21-2009, 04:05 PM
I don't know how to post my ini file...it is listed as an invalid file. How do I do it?

By the way, don't know if this helps, but I just fresh installed and tried the search before any updates and before an .ini file was even created, and it did the same thing.

Thanks so much Mike!
It is the file bw700.ini in your BibleWorks main directory. You should be able to just attach it to the forum message.
Mike

Michael Hanel
04-21-2009, 05:01 PM
It is the file bw700.ini in your BibleWorks main directory. You should be able to just attach it to the forum message.
Mike

And if for some reason that wouldn't work, you can open the ini file in a text editor (like notepad) and copy and paste the contents.

ericjdaniels
04-21-2009, 08:52 PM
Whenever I try to upload the file it says "invalid file". So I'll just paste the info:

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MBushell
04-22-2009, 03:09 PM
Hi Eric,

I couldn't entirely get your INI from the post. There were a lot of spurious spaces in the file. But what I was able to get out of it didn't provide any cluses. No one else here has been able to reproduce this. I would suggest at this point deleting your ini file and see if that helps. Hold the shift key down when you start the program and a debugging menu will open. Select the options to initialize the context files and the INI file.

If this does not help I would recommend contacting service@bibleworks.com and they will work with you. Let me know the results of the INI reset. As far as I know no one else has reported a problem like this. As a last resort you could reinstall but delete the BW folder completely first, after uninstalling. And do a disk scan to insure that you don't have any disk problems as these can cause spurious problems.

Mike

ericjdaniels
04-22-2009, 08:33 PM
The plot thickens....

So when I hold shift and delete my ini and context files and run the search, I actually get results. It sits on "compiling OR list" for a good 60 seconds or so, but I get results.

When I shut BW down and reopen it, I get nothing.

So somewhere between the two steps something gets messed up. Though, it seems like searching John 17 for all verbs shouldn't really be all that taxing for BW. But I'm not sure.

I'll elevate this to customer service and see what happens. Thanks again Mike. I can't tell you how much I appreciate your help.

Eric

MBushell
04-22-2009, 09:01 PM
The plot thickens....

So when I hold shift and delete my ini and context files and run the search, I actually get results. It sits on "compiling OR list" for a good 60 seconds or so, but I get results.

When I shut BW down and reopen it, I get nothing.

So somewhere between the two steps something gets messed up. Though, it seems like searching John 17 for all verbs shouldn't really be all that taxing for BW. But I'm not sure.

I'll elevate this to customer service and see what happens. Thanks again Mike. I can't tell you how much I appreciate your help.

Eric

Hi Eric,

I would recommend doing a disc scan. You could have a bad sector or corrupted data. It would also be a good idea to do a virus scan if you haven't done that in a while. BW7 has been out there for 4 years with thousands of users. I would be surprised if a problem like this was program related or it would have generated a lot more reports. But I've been wrong before. Tech support is likely to suggest a complete uninstall, followed by a manual deletion of the BW directory and a reinstall - all preceded by a disc scan. It is also possible that a virus checker is causing a problem, if you have real-time virus checking.

On the speed issue, you are right that it takes longer for this search than seems reasonable. This problem was fixed in BW8 with a complete rewrite of some sections of the search engine. But that of course doesn't help you.

If tech support doesn't help you resolve this let me know and I'll take another crack at it. They will know if other reports like this have been made. I don't have access to all their support databases.

Mike