PDA

View Full Version : Why Doesn't My Module Unlock Code Work?


EdMellott
10-02-2006, 11:07 AM
The module unlock codes are extended series of letters and numbers provided to unlock additional resources available for BibleWorks. At times, however, the process does not work as expected.

1. One of the common errors encountered when entering one of these codes is to omit the book code itself, such as BDAG or HALOT. Be sure to include that part with the other alpha-numeric blocks when entering the code in the field provided.

Since the codes are sent via email, one simple way of assuring that the code has been correctly entered is to have the email, containing the code, open at the same time that you start the process for performing the unlock. Then, when the unlock box is open on the screen, switch to the email containing the code, highlight it, then return to BibleWorks with the UNLOCKING A BIBLEWORKS DATABASE box open and paste the code into the field provided. This should produce a successful result.

2. Another reason that unlock codes may fail to work is the matter of Windows Vista compatibility. If a copy of BibleWorks 7 acquired before March of 2008, or any previous version of BibleWorks, is installed to a computer running any version of Windows Vista, certain changes are needed in order to enable BibleWorks to function correctly. (Information for these changes is available in other FAQs at this site.)

When BibleWorks has been installed to Windows Vista and has NOT been patched, the process for unlocking modules will fail, and the result is usually that BibleWorks crashes. Under such circumstances it is necessary to uninstall and reinstall BibleWorks and run the VistaFix patch before running BibleWorks for the first time.

Last Updated: ELM/July 29, 2008