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LarryW
02-18-2006, 07:16 PM
I've sent a tech bug report to BW staff but am curious if anyone can duplicate a crash I've experienced on both my computers.

I tried creating a report from Report Gen. including verse and chapter notes on Rom 12:1-3. The report is created but when I maximize the screen BW crashes big time.

Thanks,
Larry

MBushell
02-18-2006, 07:22 PM
Larry,

You didn't say what version of BW you are using.

Mike

MBushell
02-18-2006, 07:35 PM
If you want to post a serious bug report, like a crash, it is helpful if you will set up the program to just before the crash, then exit and post your INI file. Then give specific instructions on how to reproduce the problem. It saves huge amounts of time if you will do that. If you are reporting on the forum attach it to your post. You are much more likely to get a fast response if you will do that. The INI file is located in the Windows directory as bw700.ini or bw600.ini, etc.

Thanks,
Mike

LarryW
02-18-2006, 07:35 PM
Sorry, v7

Larry

LarryW
02-18-2006, 07:44 PM
If you want to post a serious bug report, like a crash, it is helpful if you will set up the program to just before the crash, then exit and post your INI file. Then give specific instructions on how to reproduce the problem. It saves huge amounts of time if you will do that. If you are reporting on the forum attach it to your post. You are much more likely to get a fast response if you will do that. The INI file is located in the Windows directory as bw700.ini or bw600.ini, etc.

Thanks,
Mike

I don't think it creates a current ini file, looking at the time of the file. At 3:29pm (my time) it crashed but the bw700.ini has a time of 3:04pm.

I created the report and then tried to exit via "x". At this time it crashed, requiring a Ctr-Alt-Del to exit.

In any case, I've attached the ini.

Thanks,
Larry

LarryW
02-28-2006, 01:25 AM
Has anyone else had this crashing problem? I've sent of the requested bw700.ini and reported the bug but I know they're a little behind on replies. Can anyone else duplicate or am I Lone Ranger again?

Thanks,
Larry

LarryW
02-28-2006, 01:56 AM
Hurrah! Fixed with "q".

Larry

jlaning
02-28-2006, 11:04 AM
I have the same problem. What is meant by fixing it with "q"?

Ben Spackman
02-28-2006, 11:15 AM
Each new program update has a letter, like 7.0.012q.

Update q fixed the problem.

Edit: You can download them through BW itself or from http://www.bibleworks.com/DLSP_R_v7_rev1.htm

jlaning
02-28-2006, 12:31 PM
I already have "q" installed.

My program crashes frequently. For awhile I had been trying to find some activity that would always make it crash, but to no avail. Then I tried generating a verse report, since I read that some had the program crash at this point. I found that it always crashes when I try to close the verse generator after I have generated a report. So, even though this was not what I was doing when it crashed before, I thought there may be an underlying problem that surfaces in a number of different ways.

I am running version 7.0 on Windows XP SP2. Version 6 worked flawlessly.

LarryW
02-28-2006, 11:27 PM
I have to take it back. The Report Generator causes BW7 to crash when maximizing the report box.

Not all times. I can get it to work on 1 pet 1:1 but Rom 12:1 and Mat 6:1 both cause it to crash.

Happens with both notes selected and unselected and it doesn't matter which books are used.

Larry

jlaning
03-02-2006, 01:00 AM
I have now noticed that it does not crash immediately after closing the verse generator. But if I move the mouse around for a few seconds after closing the verse generator, it will crash every time.

Has anyone else had this problem, or do you have any thoughts on a solution?

jlaning
03-02-2006, 06:25 PM
The latest update "s" solved my problem.